Oceanside Interiors | Privacy Policy

Last updated: October 30, 2026

This Privacy Policy describes how Oceanside Interiors (oceansideinteriors.ca, the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, utilize our virtual services, or make a purchase from the Site.

At Oceanside Interiors, accessible from oceansideinteriors.ca, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document details the specific types of information that are collected, recorded, and processed by Oceanside Interiors and how we protect it in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial private-sector privacy laws.

If you have additional questions or require more information about our privacy practices, do not hesitate to contact us at [email protected].

This Privacy Policy applies strictly to our online activities and is valid for visitors to our website and clients of our virtual design studio with regards to the information they share and/or collect within Oceanside Interiors. This policy is not applicable to any information collected offline or via channels other than this specific website.

Section 1 – What Do We Do with Your Information?

When you purchase a virtual design package or a boutique item from our company, as part of the standard buying and onboarding process, we collect the personal identification details you provide us, such as your name, billing address, shipping address, and email address.

Virtual Design & Project Data:

When onboarding as a virtual design client, we also collect project-specific materials, which may include room dimensions, floor plans, lifestyle questionnaires, design preference surveys, and photographs or video walkthroughs of your private residential space. We collect and process these materials solely to perform the contracted design services, render conceptual plans, and assemble shopping lists. Photographs, floor plans, and renderings of your space will never be published publicly, shared on social media, or displayed in our marketing portfolio without your express prior consent, and any approved imagery will always have identifying personal details removed.

Browsing Information:

When you browse our online studio, we automatically receive your computer’s Internet Protocol (IP) address in order to provide us with background technical data that helps us optimize your experience based on your browser type and operating system.

Email Marketing:

With your explicit consent, we may send you occasional marketing emails regarding our new virtual services, e-commerce boutique promotions, or design studio updates. You can opt out at any time.

Section 2 – Consent

How do you get my consent?

When you provide us with personal information to complete a secure transaction, verify your credit card, submit design onboarding questionnaires, upload room photos, or arrange for an order delivery, we imply that you consent to our collecting it and using it for that specific, primary operational reason only.

If we request your personal information for a secondary reason, such as promotional newsletter marketing, we will either ask you directly for your express, explicit consent or provide you with an immediate opportunity to opt out.

How do I withdraw my consent?

If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time. To do so, simply contact our privacy office at [email protected] or adjust your tracking choices via the Cookie Preferences link in our website footer.

Section 3 – Disclosure

We may legally disclose your personal information only if we are strictly required by law to do so or if your actions directly violate our terms of service. We do not sell, lease, or trade your personal information or interior design imagery to third-party data brokers.

Section 4 – Business Operations Platforms & Secure Processing

Our online services, scheduling pipelines, and client databases are securely facilitated through the Mastermind Business System (MBS), which provides the system infrastructure to manage and scale our remote business operations. To ensure the highest level of financial safety, we utilize Stripe and PayPal for all secure payment processing.

Mastermind Business System (MBS): MBS is the backend architecture we use for managing our daily business operations, client pipelines, and transactions. Your secure onboarding data may be stored and processed through MBS's protected, encrypted systems. For comprehensive operational details, please refer directly to MBS's official Privacy Policy and Terms of Service.

Stripe: If you choose to process your investment via credit card, your payment information is handled directly by Stripe. Stripe adheres strictly to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the highest tier of encryption for credit card data. You may review Stripe's Privacy Policy directly on their website.

PayPal: For transactions processed via PayPal, your transaction data is secured through PayPal's private servers. PayPal is fully compliant with all universal PCI-DSS standards. You can learn more by reviewing PayPal's master User Agreement on their official gateway.

All direct payment gateways used by Oceanside Interiors strictly adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint global effort of brands like Visa, Mastercard, American Express, and Discover.

Section 5 – Third-Party Services & Links

In general, the third-party providers utilized by us will only collect, use, and disclose your data to the minimum extent necessary to allow them to successfully perform their operational duties for us.

Trade Vendors & Fulfillment Partners:

If your virtual design package includes product sourcing, purchasing facilitation, trade discounts, or furniture delivery coordination, we may share relevant contact and delivery details (such as your name, shipping address, and phone number) directly with third-party home decor suppliers, fabricators, or freight carriers strictly for the fulfillment and delivery of your physical orders.

Cross-Border Data Transfers:

Specific third-party service providers—such as cloud platforms, scheduling tools, and automated payment gateways—maintain their own privacy policies with respect to the client information we are required to supply to them for your transactions.

Please note that certain service providers may be located in, or maintain server facilities within, a jurisdiction outside Canada (such as the United States). If you proceed with an online transaction that involves the services of an external provider, your personal information may be transferred across borders and become subject to the laws of those foreign jurisdictions, including lawful access by foreign government agencies, courts, or law enforcement under foreign legislation (such as the United States Patriot Act).

External Links:

When you click on specific links within our design studio, they may direct you away from our site. We are not responsible for the privacy practices of external web environments and strongly encourage you to read their independent privacy statements.

Analytics & Marketing Partners:

We may utilize third-party tools to analyze how visitors engage with our studio and, where permitted, to deliver relevant online advertisements:

Google Analytics: We utilize Google Analytics to understand how visitors interact with our pages and portfolio. You can read more about how Google handles your information at policies.google.com/privacy, or opt out at tools.google.com/dlpage/gaoptout.

Advertising & Tracking Pixels: Where you have granted explicit consent, we may deploy tracking pixels (such as Meta Pixel or Pinterest Tag) to evaluate ad effectiveness and deliver targeted ads to past visitors.

You can manage targeted advertising across participating marketing networks by visiting the Digital Advertising Alliance of Canada opt-out portal at youradchoices.ca.

Section 6 – Data Security

To protect your personal information with professional care, we take reasonable technical, physical, and managerial precautions and follow industry best practices to prevent unauthorized loss, misuse, access, disclosure, alteration, or destruction.

Payment information processed through our platform is encrypted using Secure Socket Layer technology (SSL) and stored with robust AES-256 encryption. Although no method of electronic transmission or cloud storage is 100% secure, we strictly enforce all PCI-DSS requirements and implement generally accepted industry safeguards.

Section 7 – Tracking Cookies & Consent Management

A cookie is a small data file placed on your computer or mobile device when you visit our Site. We utilize cookies to make your browsing experience smoother, remember your preferences, and maintain session integrity across our onboarding workflows.

Categories of Cookies We Use:

Strictly Necessary Cookies: Essential for page navigation, website security, booking forms, and client portal access. These cannot be disabled in our systems.

Performance & Analytical Cookies: Measure website traffic patterns and user pathways to help us refine our service offerings (e.g., Google Analytics).

Targeting & Marketing Cookies: Track interactions across websites to display relevant promotional messages on platforms like Facebook, Instagram, or Pinterest.

Cookie Banner & Managing Preferences:

In compliance with Canadian privacy standards and provincial regulations (including Quebec Law 25), non-essential analytics and marketing tracking technologies are deactivated by default and will not load until you actively grant consent via our Cookie Consent Banner. You may customize, update, or withdraw your consent at any time by clicking the "Cookie Preferences" link located in the footer of oceansideinteriors.ca. You can also configure your individual browser settings to refuse or delete cookies; however, disabling certain functional cookies may limit access to our digital onboarding calendars or booking portals.

Section 8 – Age of Consent

By interacting with this site, you represent that you are at least the age of majority in your specific province or territory of residence, or that you are the age of majority in your province or territory of residence and you have granted us your explicit consent to allow any of your minor dependents to use this site.

Section 9 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any point, so we encourage you to review it periodically. Amendments and structural clarifications will take effect immediately upon their publication to this page. If we make material modifications to this policy, we will update the "Last updated" date at the top of this page so you remain aware of what data we collect, how we use it, and under what circumstances we disclose it.

Questions, Concerns, & Privacy Officer Contact

Under Canadian privacy laws, you have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or submit a formal inquiry regarding our data handling procedures.

Please direct all privacy-related inquiries to our designated Privacy Contact:

         Business Name: Oceanside Interiors

         Attention: Privacy Officer

         Email: [email protected]

         Website: oceansideinteriors.ca

If you are a Canadian resident and are unsatisfied with our direct resolution to a privacy complaint, you maintain the legal right to lodge a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the relevant provincial privacy oversight authority (such as the Commission d'accès à l'information du Québec, the OIPC of British Columbia, or the OIPC of Alberta).